Thalein is my public storage for thoughts. I write about how to configure for customer success in B2B SaaS, finance, and quasi-random topics that pique my interest
Selected Thoughts
Building a remote team – how we did it at Tamr
Scaling your customer support team
Trust arrives on foot and leaves on horseback
Dealing with customer disputes
The company life cycle and the 4 stages of venture capital fundraising
Prepping for future funding
Will the SPAC frenzy also hit European capital markets?
Understanding the latest new rage on Wall Street
Areas of Curiosity
1.
Customer Success
How to configure for customer success if you are a B2B SaaS company?
2.
SaaS Metrics
What should you be measuring and why? What does “good” look like?
3.
Finance
What are your financial needs to run your business? What is your financial strategy?
4.
Storytelling
What is your pitch to prospects and investors?
“Tim has been of great help in starting Pacmed. We still benefit from important decisions we’ve made in the early days based on his expertise in finance, entrepreneurship and strategy. Besides that it is always fun and exciting working with Tim!”
— Wouter Kroese , Founder at Pacmed
Thalein 